Front of House Officer - SE1, London

Role

Front of House Officer

Pay Rate: £13.85 per hour

Shift Pattern: Saturday to Sunday, nights

Location: SE1, London

Role Requirements: SIA License

Benefits include:

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership:

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Must have:

• Valid SIA licence
• Good customer service and communication skills
• Proven work experience as a Front of House Officer (min 1 year)
• First Aid trained
• Professional attitude and appearance
• Ability to deliver succinct and clear verbal and written reports where necessary
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Surveillance skills and detail orientation
• 5 year checkable work history
• IT literate - Ability to operate detecting systems and emergency equipment

Main Duties:

• Act as a point of contact and information centre to staff and visitors.
• Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
• Report any issues to the supervisor or duty manager.
• Always conduct yourself in a professional manner.
• Respond to emergencies.
• Deal with conflict in an appropriate manner if required.
• Write up incidents to the standard expected by Management.
• Carry out ID checks.
• Be vigilant to the Health and Safety risks.
• Work on own initiative.

Equal Opportunities

We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration, and we are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace diversity and inclusion, recognising that diverse perspectives enhance our organisation and contribute to its success.