Front of House Manager (Visa Sponsorship Available)
Posted 3 hours 7 minutes ago by Destinydot
We are seeking a vibrant and experienced Front Of House Manager to manage our hospitality team to provide great customer service in a fast paced restaurant setting. The successful candidate will have excellent management skills, a love for food and beverage service, and a solid track record in restaurant operations. This position is responsible for managing day-to-day front of house operations, personnel supervision, food safety regulations, and creating a pleasant environment for customers. Previous casual dining, fine dining or hotel management experience is a big plus. The Front of House Manager will be instrumental in driving operational excellence and cultivating a pleasant team environment.
Responsibilities- Supervise and coordinate front of house workers to ensure efficient service delivery
- Maintain food preparation, presentation and service standards to satisfy quality expectations
- Train personnel in food safety, customer service and operational procedures
- Manage inventory control and support food management to reduce waste and control expenses
- Respond to guest enquiries, complaints and feedback in a professional manner to improve guest satisfaction
- Oversee shift management to ensure adequate staffing during peak periods
- Maintain cleanliness of dining space and orderly appearance in accordance with health standards
- Assist with hiring, interviewing and onboarding of new team members
- Work with Kitchen Management on food preparation, catering and banquet events and bar services
- Adhere to all food safety requirements and sanitation protocols in all front of house operations
- Assist in budgeting and tracking operating costs connected to front of house
- Experience in managing restaurants or hospitality management positions, ideally in casual dining or fine dining settings
- Proven leadership skills with experience in staff training & development, supervision and team management
- Experience with Aloha POS and Micros POS is a plus. Must have cash handling experience
- Knowledge of food safety regulations and food handling procedures
- Excellent customer service skills with the ability to address issues effectively
- Experience in inventory control, food manufacturing, catering and banquet services preferred
- Ability to manage shift patterns effectively whilst delivering high standards of service
- Previous experience in a kitchen or culinary operation is helpful, but not required
- Strong communication skills, ability to interview, teach, inspire personnel and encourage teamwork
- Hospitality and/or hotel experience a plus; culinary and/or food sector experience a plus
Paul & Mathew Hospitality Limited, Turriff, Scotland
174 High Street, North London, E6 2JA, United Kingdom