Front of House Manager

Overview

Front of House Manager - Busy Restaurant Full-time Daytime Hours Norfolk £32,000 - £37,000

Select Recruitment is working with a well-established hospitality business to find an experienced and people-focused Front of House Manager to lead their busy restaurant. This hands-on role is perfect for someone who thrives in fast-paced hospitality and is passionate about exceptional customer service.

Responsibilities

• Lead, motivate and manage the front of house team to deliver excellent service consistently
• Uphold high standards in customer care, cleanliness, presentation and compliance
• Drive sales performance and support achievement of targets and KPIs
• Recruit, train, develop and coach team members with ongoing feedback and support
• Foster a positive, inclusive and professional team environment
• Work collaboratively with the Head Chef to ensure seamless service and strong front/back of house partnership
• Support operational planning including rotas, stock control and continuous improvement initiatives
• Handle customer feedback professionally, resolve issues and identify opportunities to enhance the guest experience
• Contribute ideas and initiatives for the continued growth and development of the restaurant

Essential Requirements

• Proven experience in a front of house management role
• Strong leadership and people management skills
• Food Hygiene Certificate
• Availability to work full-time on alternate weekends (likely every weekend during peak periods)

Benefits

• Salary: £32,000 - £37,000 depending on experience
• Family-run, friendly working environment
• Excellent staff benefits and discounts

How to Apply

To apply for this role, please contact Stew at Select Recruitment or apply with your CV.

Our client is committed to creating a diverse and inclusive team that brings skills, energy and enthusiasm to the workplace.