Front of House Lead - Premium Corporate Concierge

A global real estate services firm in Greater London seeks a Front of House Team Leader. You will lead front-of-house teams to ensure 5-star service, manage performance against KPIs, and drive exceptional customer experiences. Key responsibilities include overseeing customer service operations, managing meetings and events logistics, and maintaining high facility standards. The ideal candidate will have strong leadership and communication skills with a proven track record in customer service and performance management.