Front-End Service Manager - Retail Leader

B&M Retail Limited is seeking a passionate Customer Service Manager for our Festival Park store in Hanley. This is a permanent, full-time position, where you will lead a team to provide excellent customer service in a high-energy environment.

You will be responsible for ensuring customers have a fast, friendly experience from entry to exit, managing service standards, and handling customer feedback. Join B&M to build your career with us!