Front Desk Supervisor (maternity cover)
Posted 2 hours 59 minutes ago by The Goodwood Estate Company Limited
Hours Full Time- 40 hours worked on 5 out of 7 days including evenings and weekends
Fixed Term role until 31st December 2026 Love people? Obsessed with creating amazing first impressions? Ready to step into a role where you can lead, grow, and make every guest's stay unforgettable? We're looking for a Front Desk Supervisor who's all about good vibes, great service, and genuine connections. At Goodwood, our guests are more than customers - they're part of the experience. And so are you.
What you'll be doing:Welcoming guests like old friends - warm, professional, and always personal
Leading and supporting a team of amazing Hosts during your shift
Training new team members and helping your crew grow with you
Solving problems with confidence and kindness
Making sure everything runs smoothly - from check-in to check-out
Using hotel systems (like Protel) to keep things seamless
You're a people person through and through
You've worked in customer service before (hospitality is a big plus)
You've got team leadership energy - even if it wasn't your job title yet
You love learning new tech and tools (hotel booking systems = bonus points)
You've got your own way of getting here - we're in beautiful countryside (lucky us!)
Free tickets to our epic headline events
Free Health Club access and a comprehensive wellbeing programme
Healthcare cash plan
Entry into our Company Performance Share Scheme
If you're ready to take the next step, support a team, and create standout guest experiences - we want to meet you.