Front Desk Supervisor

Job Title

Front Desk Supervisor

Job Category

Guest Services, Operations, and Front Office

Responsibilities

• Join the Front Office team, working in the Reception area of the hotel.
• Supervise and deliver front office operations smoothly and efficiently, dealing with guests' queries and complaints, and creating memorable experiences for our guests and colleagues.
• Be an ambitious hotelier with experience leading a team or ready for your first leadership position; have passion for exceptional customer service, excellent communication, coaching, and problem solving skills.

Benefits

• Hourly Rate of £13.90 plus front office incentives.
• Smart uniform provided.
• Free and healthy meals when on duty.
• Career growth opportunities.
• Personal development programmes.
• Corporate Responsibility programmes.
• Team Member Travel Program: discounted hotel nights plus 50% off food and beverages.
• Team Member Referral Program.
• High street discounts via Perks at Work.
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days).
• Discounted dental and health cover.
• Free parking.
• Modern and inclusive team member areas.

Equal Opportunity

EOE/AA/Disabled/Veterans