Front Desk Shift Leader - Guest Experience

The Copthorne Tara Hotel London Kensington is seeking a full-time Shift Leader to oversee the Reception operation, supervising up to two staff per shift. You will ensure End of Day processes, group balances, and accurate room accounts, while handling guest enquiries and VIP matters with professionalism.

As part of the reception team, you will register guests efficiently, allocate rooms, and maintain adherence to billing and cash policies.