Front Desk Receptionist

A private dental practice located in Oswestry, Shropshire (UK), is looking for a full/part time Dental Receptionist to join our expanding Team.

• Patient Scheduling & Communication: Booking, confirming, cancelling, or rescheduling appointments via phone or email, and managing the appointment diary.
• Front Desk Management: Greeting patients, checking them in/out, and ensuring the waiting area is clean and professional.
• Administrative Tasks: Maintaining patient records, updating medical histories, processing payments, handling billing, and sorting mail.
• Billing: Discussing payment options with patients.
• Practice Support: Managing inventory of office supplies, coordinating with dental labs, and supporting the Clinical Team.
• Compliance: Ensuring patient confidentiality and compliance with privacy regulations regarding records

• Strong communication, customer service, and IT skills (e.g. MS Office, Dentally software) to manage appointments, greet patients, and handle billing.
• GCSEs/A-levels, previous front-desk experience, and a positive, empathetic attitude are highly valued, with training provided on-the-job.

We provide:

• Full-time employment
• Pension scheme
• Discounted in-house dental treatments
• Safe and professional working environment
• Free onsite parking

To apply for this role, please send your CV and motivational letter.