Front Desk Manager - Guest Experience Lead (London)

AIRE Ancient Baths London is seeking a Front Desk Manager to lead the front desk team and ensure exceptional guest experiences. Reporting to the site Director, you will manage operations, coordinate the team, and drive service excellence.

You will solve guest needs, develop protocols, upsell, manage stock, and support a welcoming, inclusive work environment. The role requires 2+ years in hospitality, strong English, and flexibility to work nights and weekends.