French-Speaking SATCOM Support Engineer

Amazon Kuiper Services Europe SARL, Irish Branch is seeking a Support Engineer to join the SATCOM Technical Support team. The role focuses on resolving complex satellite network issues through methodical analysis, documenting solutions, and guiding customers and internal teams to fault resolution.

Expect rotating shifts and work from Cork or Dublin. You will handle escalated cases, analyze latency, jitter, and packet loss, and collaborate with cross-functional teams to maintain optimal service