French-Speaking Enterprise CSM Growth & Retention

A leading technology firm is seeking a French-speaking Senior Customer Success Manager to drive success across their Enterprise accounts. You will act as a trusted advisor, ensuring customers maximize the value of the platform and achieve their business goals. The ideal candidate will have over 10 years of experience in customer-facing roles, with at least 5 years working with Enterprise customers. The role includes responsibilities like customer retention, identifying growth opportunities, and advocating for customer needs internally. Attractive benefits include equity potential and flexible working arrangements.