French or Spanish speaking Customer Support

Posted 3 days 11 hours ago by French Selection UK

Permanent
Full Time
Customer Service Jobs
Cheshire, Runcorn, United Kingdom, WA7 1
Job Description

French or Spanish speaking Customer Support

Runcorn

Ref: 1209FS

Company Profile

Very well-established company with many different operations.

Responsibilities
  • Main duties:
    • Provide technical support to service users
  • The Role:
    • Answer customer enquiries in real time
    • Diagnose and resolve faults across the network
    • Maintain and monitor equipment and systems, carrying out routine checks and incident response
    • Document and communicate technical issues clearly, using ticketing/monitoring tools
    • Liaise with internal teams, stakeholders and third-party suppliers
Candidate's Profile
  • Fluent in either French or Spanish (written and spoken) - Essential
  • Car owner necessary due to location
  • Previous experience in a customer service/admin role - Ideal
  • Motivated candidate and fast learner
  • IT literate