French Customer Advisor

French Speaking Customer Service Advisor - Edinburgh

£26,300 • Full Time • Permanent • Start Date: 17 August

We're hiring three full time French speaking Customer Service Advisors to join a fast moving, supportive team in Edinburgh. You'll help customers by phone, solve travel related queries, guide them through digital tools, and deliver a brilliant service experience from start to finish.

What you'll be doing

• Providing French language voice support to customers.
• Handling enquiries with accuracy, empathy and ownership.
• Using multiple systems to log, update and resolve cases.
• Supporting customers with digital tools and journey queries.
• Escalating issues when needed and keeping communication clear.

What we're looking for

• Fluent/native French speaker.
• Strong customer service background (any industry).
• Confident communicator with great attention to detail.
• Comfortable using multiple tech systems.
• Positive, team focused attitude.

Salary: £26,300

Hours: Monday Friday, 08 00

Start date: Preferably 17 August

Employment: Full time, permanent

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.