Freelance Relocation and Immigration Consultant

Our Italian team is now looking for Freelance Relocation and Immigration Consultants for the region of Mantova and surroundings.

Your Mission

In this role, you will provide immigration and relocation support to expatriates, employed by global companies, to settle in smoothly by facilitating all aspects of settling-in and familiarisation with local areas and surroundings.

What you will do

• Organise and accompany newcomers on orientation tours to help them settle in smoothly in the local area
• Assist the transferee with their home search and arrange and accompany them on property viewing appointments
• Support the transferee with property's move-in and utilities connection
• Support and inform the transferee on school selection and accompany them during school visits
• Support our in-house teams to deliver immigration & local registrations related activities
• Accompany expatriates and their dependents to meetings with the Italian authorities to complete their immigration procedures
• Deliver a great customer experience ending in excellent customer satisfaction

What you will bring to the role

• Freelance status with current VAT registration
• Live in Mantova or surrounding area and have a deep knowledge of the local area and customs
• A minimum of 2 years of experience in a similar customer-oriented position
• Ideally you already have some experience in the relocation or global mobility industry and some experience with Italian immigration procedures
• Fluent in Italian and very good knowledge of English (level B2 or higher). Other languages are a plus
• Proactive approach, positive attitude, cultural awareness and ability to make decisions independently
• Problem solving skills and empathic approach
• Excellent time management skills, with an ability to plan and manage workload under pressure
• Experience in the use of MS-Office and your own PC
• Valid Drivers' License and car

What we offer

• A position that offers flexibility and autonomy. As a freelance, your working activity will depend on the season and the clients' needs
• An opportunity to collaborate with an international and multicultural team, who change lives, reinvent global mobility, and exceed customer expectations
• We are a future-orientated business, constantly striving for innovation and digitalization
• We offer structured induction and training program

Application Process

• Please send us your CV with a short motivation letter on why this job interests you. The application will be reviewed by our in-house recruiter and if successful an interview will be set up with the Head of Operations.