Fraud Investigations Lead - Ecommerce & Digital Risk

Argos is seeking a Fraud Investigation Manager to lead the day-to-day investigation of suspected and confirmed fraud, with a strong focus on online transactions and customer journeys. You will oversee two Investigations Specialists and coordinate with multiple functions to protect customers and reduce loss.

You will analyse ecommerce activities, payments and accounts, drive evidence-based outcomes and recommend control improvements across digital and store channels.