Founding Customer Success Lead - UK AI Growth

Dust is hiring a Founding Customer Success Lead/Manager for the UK market from our London HQ. This high-ownership role focuses on building a new CS function, working with strategic customers to move from experimentation to broad AI adoption, and creating repeatable CS motions across teams.

You will own the full customer journey from executive alignment through renewal and expansion, shaping playbooks, operating rhythms, and executive engagement for durable, scalable customer success.