Formal Learning Coordinator

Formal Learning Coordinator

Role Summary

To support the delivery of creative learning programmes for primary, secondary and SEND schools. This includes coordinating programme implementation digitally, onsite and through outreach in schools. The role is primarily focussed on administration and logistics, with opportunity to contribute to delivery where feasible.

This role reports to the Formal Learning Producer.

Role Description

Key Responsibilities:

• Support the day-to-day delivery of the Collection's programme for primary, secondary and SEND schools, helping to ensure that it is of the highest quality and that key objectives for the audience, and internal KPIs, are achieved by the team.
• Help coordinate programme delivery digitally, onsite and through outreach by ensuring the effective administration of bookings by school groups, and securing and preparing related spaces and resources within the museum, and online.
• Work closely with the Formal Learning Producer and John Lyon's Charity SEND Producer on the delivery of all live sessions, including co-hosting sessions online, scheduling and supporting sessions onsite, and supporting the delivery of outreach sessions in schools.
• Work closely with the John Lyon's Charity SEND Producer to support the delivery of accessible family programming during holidays, half-terms and occasional weekends.
• Support the delivery of CPD events and resources for teachers.
• Support the Formal Learning Producer in delivery of the Collection's Museum Ambassadors extra-curricular programme.
• Develop knowledge of the Collection to directly deliver engaging and pedagogically robust learning session for primary and secondary schools; step in to deliver sessions at short notice when freelancer personnel are unavailable.
• Provide effective scheduling and resource allocation for the programme, including the allocation of booked sessions to freelance educators, upholding the department's Service Agreement framework.
• Collate and prepare relevant KPIs and other statistical data, and maintain and improve administrative systems to ensure effective recordkeeping and easy retrieval of information.
• Coordinate the programme's resources in terms of art materials, printed resources and equipment, ensuring the Studio and Cloakroom are kept clean, tidy and well-stocked.
• Record budgetary spend and maintain accurate invoice and payment records; administrate the Head of Learning and Digital's company credit card.
• Work with Communications colleagues and the Formal Learning team to promote the programme through the website, regular newsletters and other promotional channels.
• Ensure proactive compliance with the Collection's Safeguarding and H&S policies.
• Undertake other duties as reasonably directed by the Collection; be flexible with availability outside normal working hours when required.

It is anticipated that the Formal Learning Coordinator will take the bulk their annual leave during school holidays, ensuring staffing cover for the programme during term time.

Person Specification

Essential:

• Experience of working in the cultural sector, preferably in a role that relates to learning programmes, schools and/or young people.
• Demonstrable knowledge and experience of programme/project administration and event/resource booking, including using CRM systems.
• Excellent written and verbal communication, and attention to detail/accuracy in work.
• Ability to communicate clearly and effectively through direct delivery of learning sessions.
• Good interpersonal skills with the ability to work with a wide range of individuals.
• Strong time management skills with an ability to plan effectively and manage competing priorities successfully.
• Ability to problem-solve and work on own initiative with minimal supervision.
• Good knowledge of administrative packages including CRMs, Microsoft Office365 and Zoom.

Desirable:

• Experience of working with freelance educators, artists and writers.
• Knowledge of the national curriculum and priorities for schools and teachers.

How to Apply

Please complete the Application Form, and the Equal Opportunities Monitoring Form, following the links provided on our website. Please note the equal opportunities form is used for monitoring purposes only and does not form part of the selection process. Both forms should be emailed to by midnight 09/07/2025. Please note late applications or applications via a CV will not be considered.

Interviews for the role will take place on week commencing, 14/07/2025. Candidates who have been shortlisted for interview will be contacted after the closing date. Due to the large number of applications we receive, it will not be possible to contact or give feedback to candidates who have not been shortlisted for interview.

Start date: As soon as possible

Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.