Food Service Assistant

Job overview

Food Service Assistant - Patient Catering Team, Worthing Hospital. 15 hours per week, Monday to Friday 4 pm to 7 pm (part time).

Responsibilities Communication Duties

• Maintain good communication with ward staff, team members and other hospital departments.
• Communicate effectively with patients and relatives to meet food and beverage requirements.
• Respond courteously, cooperatively and sympathetically, respecting privacy, dignity and confidentiality.
• Read and understand written and verbal instructions; complete HACCP records accurately.
• Follow instruction and direction from catering team leaders and senior ward staff.
• Ensure daily orders are communicated in a timely manner to enable the Catering Department to deliver food on time.
• Use appropriate communication skills to respond to aggressive or abusive behaviour, reporting to the nurse in charge when necessary.
• Report any concerns regarding a patient's nutritional or fluid intake to the nurse in charge.
• Assist nursing staff in updating the nutritional board in the ward area.

Analytical and Judgemental Skills

• Understand basic HACCP principles and food hygiene policies; respond to straightforward day to day issues.
• Report health and safety or food safety issues to the team leader promptly, including equipment failures or defects.
• Recognise when advice is required from the team leader and be able to escalate problems and concerns.

Person Specification Qualifications

• NVQ Level 2 in Hospitality/Customer Services or similar experience in a care environment.
• L2 Food Safety Award or relevant food hygiene experience.
• COSHH training.
• Experience completing HACCP/food safety documentation.

Experience

• Previous work in a busy catering environment or healthcare setting.

Skills

• Good command of written and spoken English, and basic literacy and numeracy skills.
• Evidence of ongoing personal development to improve understanding of equality issues.

Equality, Diversity and Inclusion

• Evidence of championing diversity in previous roles where relevant.
• Evidence of ongoing development in equality, diversity and inclusion issues.

Additional Information

This role does not meet the minimum criteria for visa sponsorship under current immigration rules; applicants must already have the right to work in the UK. Individuals with a Graduate visa must have at least 18 months remaining at the time of application.

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