Food & Beverage Supervisor (Breakfast & Lunch)
Posted 2 hours 57 minutes ago by O'Callaghan Hotel Group
The O'Callaghan Collection is a design-led collection of Irish family-owned luxury boutique hotels located in the heart of Dublin city centre.
Each of our hotels has its own distinct character, inspired by its location and designed to deliver a unique and memorable guest experience. Proud of our heritage, we continue to invest in our properties and services to meet the evolving needs of today's travellers while maintaining the warm hospitality and personal touch that define our collection.
At the heart of everything we do is a commitment to exceptional service. We believe that memorable guest experiences are created through genuine hospitality, attention to detail, and a passion for exceeding expectations at every touchpoint.
As we continue to evolve, we are looking for individuals who share our dedication to excellence and take pride in delivering outstanding experiences. We value people who bring professionalism, enthusiasm, and a customer-focused approach to everything they do.
Joining O'Callaghan Collection means becoming part of a respected hospitality team with a reputation for quality, authenticity, and service excellence. If you are passionate about creating memorable moments for guests and contributing to a luxury hospitality experience, we would love to hear from you.
We are Caring Proud Accountable Determined.
Benefits:- Your Birthday as an extra paid day off!
- Enhanced holidays with service
- Rewards programme
- Refer a friend - €1000 reward
- Discounted room stays - friends and family
- Discounted F & B when you are a guest in any of our hotels
- The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar
- Tax saver for travel tickets
- Bike to work scheme and a safe place to leave your bike.
- Team Management: Oversee and coordinate the activities of the food and beverage staff, including hiring, training, scheduling, and performance management.
- Quality Control: Ensure that food and beverage operations meet quality standards, from preparation to presentation, maintaining consistency and adherence to health and safety regulations.
- Inventory and Ordering: Manage inventory levels, conduct regular stock checks, and place orders for food, beverages, and supplies to maintain adequate levels while controlling costs.
- Customer Service: Maintain high levels of customer satisfaction by addressing concerns, resolving complaints, and ensuring a pleasant dining experience for guests.
- Financial Management: Assist in budgeting and cost control measures, monitoring expenses, analysing financial reports, and implementing strategies to maximize profitability without compromising quality.
- Menu Development and Promotion: Collaborate with chefs to develop menus, create special promotions, and implement marketing strategies to attract guests and increase revenue.
- Daily morning and afternoon availability
- Previous work Experience in Food & Beverage Service
- Completed Hospitality/ Travel / Tourism qualification
- Ability to communicate with employees and customers, solve multiple problems at the same time, set up priorities, organize work and make certain decisions
- Excellent communication skills
- Excellent customer care and complain handling skills
- Excellent presentation and appearance
- Sales related skills
- Ability to use computer (desired Micros)
- Ability to deliver quality and standards
- Ability to work in team environment