Food & Beverage Supervisor

Job Title: Food & Beverage Supervisor

Reporting To: Restaurant Manager/Manager on Duty

Are you passionate about great food, warm hospitality, and creating memorable guest experiences? We're looking for a friendly and reliable Food & Beverage Assistant to join the team in Jaspers Restaurant, where service, care, and attention to detail are at the heart of everything we do.

As a Food & Beverage Assistant, you will play a key part in delivering an enjoyable and seamless dining experience for every guest. Working as part of a supportive and energetic team, you'll provide attentive, professional service in a fast paced restaurant environment while taking pride in doing things the right way.

Key Responsibilities:

• Welcome guests warmly and provide attentive, friendly service throughout their dining experience
• Take food and beverage orders accurately and efficiently, offering menu knowledge and recommendations where appropriate
• Serve food and drinks to a high standard, ensuring presentation, timing, and guest satisfaction are always a priority
• Set up, clear, and reset tables to restaurant standards, maintaining a clean and inviting environment
• Work closely with the kitchen and wider team to ensure smooth, well paced service
• Handle guest queries or feedback professionally and with care, taking ownership to resolve issues where possible
• Follow all hygiene, health, and safety procedures to ensure a safe and compliant workplace

What We're Looking For:

• Care - You take genuine pride in looking after guests, creating a welcoming, relaxed atmosphere and paying attention to the little details that make people feel truly looked after.
• Always Getting Better - You're eager to learn, open to feedback, and motivated to improve your skills and knowledge, always looking for ways to enhance the guest experience.
• Energy & Drive - You bring a positive attitude to every shift, work well under pressure, and enjoy being part of a busy, high energy team environment.
• Doing the Right Thing - You act with integrity, support your teammates, and take responsibility for delivering a high standard of service, even when things get busy.