Food and Beverage Supervisor

Are you passionate about delivering exceptional guest experiences in the vibrant world of hospitality? We're thrilled to offer an exciting opportunity for a Food and Beverage Supervisor to become a key member of our highly successful team at the prestigious Dorset Square Hotel.

Role Overview

As a Food and Beverage Supervisor, you'll play a pivotal role in ensuring the smooth and seamless operation of our restaurant and bar. Collaborating closely with senior management and our dedicated team, your primary focus will be to exceed guest expectations by delivering outstanding customer service with finesse and flair.

Responsibilities

• Oversee the day-to-day management and operations of the restaurant and bar
• Foster strong and professional relationships with our valued guests
• Address guest concerns effectively, liaising with the management team as needed
• Ensure compliance with all relevant regulations and standards
• Collaborate closely with the management team to maintain high service standards
• Conduct informative daily briefings to keep the team aligned and motivated
• Champion staff retention initiatives to nurture a positive work environment

What you need

• Previous experience as a Restaurant or F&B supervisor in a fast paced, luxury venue
• Genuine passion for Food and Beverage, with extensive knowledge of quality products and ingredients
• Strong understanding of market trends and competitors
• Proven ability to lead, motivate, and develop a team to achieve excellence
• Exceptional communication skills and keen attention to detail

What We Offer

• Competitive hourly rate of £18.00 to £19.50, inclusive of service charge.
• Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

Join us at Firmdale Hotels, where your passion for hospitality will thrive, and your career aspirations will flourish. Apply now to become a valued member of our dynamic team!

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.