Food & Beverage Supervisor

We're Hiring: Food & Beverage Supervisor

Lead from the floor and help deliver exceptional guest experiences at Holiday Inn Manchester City Centre.

If you're passionate about hospitality, thrive in a fast-paced environment, and enjoy the buzz of both restaurant service and events, you'll feel right at home with us.

We're a busy 4-star hotel in the heart of Manchester, just minutes from Piccadilly Station, and we're looking for a Food & Beverage Supervisor to support our management team and oversee the smooth delivery of restaurant, bar, and conference & events operations.

What You'll Do

Service Leadership & Guest Experience:

• Lead shifts across restaurant, bar, and meetings & events, ensuring seamless service throughout
• Deliver a warm, professional welcome to guests, clients, and delegates
• Oversee event service from setup through to delivery and breakdown
• Step in to resolve service issues quickly and effectively
• Maintain high standards of presentation, cleanliness, and guest experience across all areas

Meetings & Events Operations

• Coordinate and supervise conferences, meetings, and private events
• Ensure rooms are set up to specification and on time (layouts, AV, catering, etc.)
• Act as a key point of contact for event organisers on the day
• Work closely with the kitchen and sales teams to deliver client expectations
• Anticipate guest needs to ensure smooth and memorable events

Team Supervision & Development

• Support, motivate, and guide the F&B and events team during service
• Assist with training new starters and ongoing team development
• Ensure clear communication between front-of-house, kitchen, and events teams
• Lead by example, setting the standard for service excellence

Operations & Standards

• Support stock control, ordering, and wastage management
• Ensure compliance with food safety, health & safety, and licensing regulations
• Assist with rota planning and labour control where required
• Drive upselling opportunities across both F&B and events business

What You'll Bring

• Previous experience in Food & Beverage and/or Meetings & Events, ideally at supervisory level
• Strong organisational and multitasking skills, with attention to detail
• Confident communication and leadership abilities
• A hands on approach and the ability to stay calm under pressure
• Passion for delivering outstanding guest and client experiences
• Flexibility to work a variety of shifts, including evenings and weekends

What You Get

• Discounts across retail, restaurants & entertainment
• Free onsite gym + online fitness portal
• Global IHG Friends & Family hotel discounts
• Meals provided on duty
• Opportunities for development and career progression
• Recognition and incentive schemes

If you're ready to take the next step in your hospitality career and play a key role across both Food & Beverage and Meetings & Events, we'd love to hear from you.