Food & Beverage Attendant

LGB - The Grand Brighton is Limited Edition, which is a collection of distinctive hotels that have their own characters. Our diverse and friendly teams focus on delivering exceptional guest care, ensuring every guest feels welcomed. Limited Edition is a part of the Leonardo Hotels portfolio.

Main Tasks You will be part of a dynamic team working in our vibrant Cyan restaurant. Taking orders and delivering exceptional hospitality. Working shift patterns, mainly evenings.

• Offer exceptional guest care at all times
• Address guest concerns courteously and promptly to ensure their satisfaction
• Collaborate with colleagues in all departments to elevate the overall guest experience consistently
• Operate in a safe and orderly manner, promptly reporting any hazards, accidents, losses, or damages to management
• Demonstrate proficiency in the Leonardo Hotels product and familiarity with the organisation
• Engage in continuous learning and skill development to maintain service excellence
• Utilise all relevant systems correctly to complete tasks in a timely manner
• Adher e to Company policies, Code of Conduct, procedures and relevant legislation at all times - including, but not limited to, Data Protection and Health and Safety regulations
• Complete any other reasonable request made by a member of the management team or a supervisor

Working shift patterns from 5 days a week, mainly evenings from 17:00.

Basic hourly pay plus service charge and Leonardo benefits.

Person Specification

• Genuine passion for delivering memorable moments to guests
• Positive approach to changing service environments and priorities
• Pro-active with a hands-on approach to delivering consistent results
• Embrace the Leonardo Hotels' Guest Care culture; be empowered to work on your own initiative
• Friendly team player with the ability to work effectively and efficiently with others
• A confident communicator willing to make suggestions for improvements, and open to feedback from colleagues
• Engaged with hotel initiatives to support the local community

Some of the perks our Food & Beverage Attendant could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job-related training programmes with clear paths for progression

We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Food & Beverage Attendant?

We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you're part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality!

We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.