Food and Beverage Administrator

Food and Beverage Administrator (HOT0CKLJ)

Job Number: HOT0CKLJ

Work Locations

Hilton Birmingham Metro, National Exhibition Centre, Birmingham, B40 1PP

Benefits

• Hourly rate of £13.21
• Quarterly Bonus (results based)
• Free, healthy and high quality meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• Discounted dental and health cover
• High street discounts: with Perks at Work
• Free car park
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Guest Experience Day: 1 night stay with breakfast and dinner
• Modern and inclusive Team Member's areas

Responsibilities

• Supporting and coordinating staff training activities, including maintaining training records, scheduling training sessions, and assisting with onboarding documentation
• Carrying out daily Food and Beverage administrative activities in line with Hilton standards, policies, and procedures
• Providing secretarial support to the Food and Beverage team
• Ensuring all communications-especially those relating to owners, guests, and the Corporate office-are handled promptly and professionally
• Managing incoming and outgoing mail
• Maintaining adequate office and departmental supplies
• Building and maintaining effective internal and external relationships
• Carrying out all filing and maintaining accurate and organised records
• Complying with all key security mandates
• Reporting maintenance issues, hazards, defective materials, or equipment
• Maintaining a clean, tidy, and orderly work area
• Assisting with special projects related to the Food and Beverage department

Qualifications

• Excellent verbal and written communication skills
• Excellent administration and IT skills
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressure

Preferred Experience

• Previous administrative experience in a fast paced environment