FOI & Complaints Coordinator - Public Service Impact

A recruitment agency in Enfield is looking for a Complaints and Access to Information Co-ordinator to manage responses to complaints and Freedom of Information requests. The role focuses on improving customer service and ensuring accountability. Ideal candidates should have strong communication skills, experience in a customer-facing role, and the ability to handle complaints effectively. This is a 6-month contract with a salary of £23.71 per hour (umbrella).