FOH Team Member

The Playwright NOTTINGHAM, United Kingdom Hospitality

Company Description

Poised on the corner of the city overlooking the beautiful Arkwright University Building and Gardens, The Playwright is at the bustling heart of the great city of Nottingham. The Playwright is a neighbourhood hangout serving freshly made artisan pizzas, seriously tasty beers and a delicious selection of cocktails.

Position

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth watering food offering.

Front of House Duties

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member

Requirements

• Previous experience working front of house in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great teamwork in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and grow with us

Benefits

• 28 days holiday
• Company pension scheme
• Retail and beer discounts
• Fun culture surrounded by a supportive team
• 50% off food on shift
• Refer a friend Bonus
• Employee Assistance programme
• Benefits portal
• 30% dining discount on all managed houses
• Great working environment and great prospects