FOH Team Member

Radcliffe Arms HITCHIN, United Kingdom Hospitality

Company Description

At the heart of Hitchin, The Radcliffe Arms is your local for great food, great drinks, live sport and good times shared. Fresh from a stylish refurbishment, we've reimagined the pub as a vibrant social hub, bringing together relaxed brunches, premium drinks, interactive darts and unforgettable match days under one roof.

Position

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front of House duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member

Requirements

• Previous experience working front of house in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and grow with us

Other information

We will offer you a great package:

• 28 days holiday
• Company Pension scheme
• Retail and beer discounts
• Fun culture surrounded by a supportive team
• 50% off food on shift
• Refer a friend Bonus
• Employee Assistance programme
• Benefits portal
• 30% dining discount of all managed houses
• Great working environment and great prospects!