FOH Manager

Front of House Manager£45,000 - £55,000 Mayfair

A well-established investment firm is seeking an exceptional Reception Manager to lead its front-of-house function and ensure a seamless client experience at every touchpoint. As the Reception Manager, you will be the face of the firm and the driving force behind a professional, efficient and welcoming reception environment. Managing a team of two, you will oversee daily front-of-house operations while maintaining the highest standards expected within a corporate investment setting. This is a key position within the business, requiring strong leadership, discretion, and the ability to operate confidently within a fast-paced, high-performance environment.

What you'll do:

• Oversee all front-of-house operations, ensuring exceptional client service
• Manage meeting room scheduling, hospitality arrangements, and visitor coordination
• Liaise with senior stakeholders and executive leadership
• Maintain corporate standards across reception, facilities coordination, and presentation
• Oversee supplier relationships relating to front-of-house services
• Lead, mentor, and develop a team of two Receptionists
• Implement and enhance reception processes and service standards
• Handle confidential information with professionalism and discretion
• Support internal events and corporate functions as required

What you'll need:

• Proven experience in a Reception Manager or senior front-of-house role within a corporate or professional services environment
• Experience managing or supervising a small team
• Impeccable presentation and communication skills
• Highly organised with strong attention to detail
• Confident engaging with senior executives and high-net-worth clients
• Proactive, solution-focused and calm under pressure

  REF: AJL159521