FNOL Claims Handler - Empathetic, AI-Driven Support

Zego is hiring for a First Notification of Loss role in a fast-paced claims environment. You will handle loss inquiries via phone, email and live chat, capture precise claim details at first contact, and triage customers to the correct next steps to keep the journey smooth.

You will work with the Claims team and partners to ensure data quality from the first touchpoint. The role emphasizes empathy, attention to detail, and the ability to manage high volumes, with shifts across a 37.5-hour week.