FM Supervisor

Posted 5 hours 12 minutes ago by FM Muswell Hill

Permanent
Full Time
Hospitality & Tourism Jobs
London, United Kingdom
Job Description
About Us:

At Franco Manca, we're not just making sourdough pizza - we're creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza - we're about people, community, and creating a welcoming space where everyone feels at home.

What You'll Do:
  • Lead by example, delivering exceptional service to every guest.
  • Support the Restaurant Manager in day to day operations, ensuring smooth and efficient service.
  • Motivate and coach the team to achieve high performance and maintain our quality standards.
  • Monitor stock levels, handle deliveries, and ensure accurate record keeping.
  • Assist in managing rotas, ensuring adequate staffing levels for peak times.
  • Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
  • Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You'll Bring to the Role:
  • You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast paced restaurant setting.
  • Have a passion for great Italian food and creating memorable customer experiences.
  • Strong leadership skills, with the ability to motivate and inspire your team.
  • Excellent communication and interpersonal skills.
  • A proactive, hands on approach to problem solving and multitasking.
  • Flexibility to work evenings, weekends, and holidays as required.
  • A commitment to upholding Franco Manca's values and delivering top quality service.
What You'll Get:
  • A generous share of Tronc
  • A personalised training programme to get you up to speed
  • Free yummy pizzas and soft drinks on every shift
  • Free sourdough bread to cook at home
  • Ongoing personal growth and development with our Franco Academy
  • 28 days holiday
  • Employee Assistance Programme with the Burnt Chef
  • A pension scheme to set you up for the future
  • Annual social events
  • Staff discount when dining in any Franco Manca, The Real Greek restaurants
  • Employee referral scheme - earn from the great people you know
  • Opportunities all over the UK to grow your career

If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of sourdough pizza!