Floor Supervisor (H/F) Floor Supervisor

We want to be the best in Zermatt

As a member of The Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel. Our motto, "doing good for our guests" and "Hospitality by Heart", is something we live by as a team. Be part of it!

To strengthen our team, we are looking for motivated employees for the upcoming winter season 2025/2026.

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Introduction

• Inspect rooms (arrival, departure, evening service) and ensure compliance with LHW quality standards

• Coordinate the teams of room attendants and porters on the floors

• Ensure good organization so that rooms are ready for guests on time

• Handle guest requests

• Monitor maintenance work

• Care for special furnishings

• Ensure proper care and cleaning of furniture and public areas

• Assist in training and onboarding of new employees

Your tasks

• Opportunity to rent accommodation in one of our staff houses, centrally located in Zermatt or Täsch

• Staff, family & friends room rates and other discounts (for example, in the many restaurants of the MRH-Zermatt SA hotels)

• Fitness room available for staff, as well as a wide range of sports activities in Zermatt

• Access to the pool area during staff swimming hours

• Through a development program, access to various courses, such as those offered by Ritzy

• Discounts on seasonal or annual mountain lift passes with the Zermatt resident card

• For employees who cannot or do not wish to work both the winter and summer seasons, we support them in finding complementary positions together with our partner hotels

Benefits

• You are dynamic

• You have experience in a similar position

• You have experience in luxury hospitality and are familiar with the standards

• You enjoy working in a team with a positive attitude

• You are flexible, responsive, and able to work independently

• You have an eye for detail

• You speak English

Your profile