Floor Manager - Part Time 24 Hours

Posted 1 hour 56 minutes ago by Reiss Limited

Permanent
Full Time
Retail & Consumer Products Jobs
Yorkshire, Sheffield, United Kingdom, S5 9
Job Description
  • Supports the team in representing the brand with their personal styling
  • Educates the team on our brand identity and ways of working
  • Supports the team through change
  • Works well under pressure
  • Ensures the team understand and conduct themselves in line with our brand values
  • Makes sure all aspects of silent-service, brand standards and store cleanliness are maintained
  • Communicates relevant company news to the team
  • Supports the team to deliver an elevated service experience
  • Supports the team in delivering the Reiss Experience across all customer interactions and touchpoints
  • Sets the team up to prioritise the customer, making sure that they always feel appreciated and valued
  • Educates the team so they can inspire and advise customers about all available products and services
  • Ensures the team build and nurture customer relationships, increasing a loyal customer base
  • Helps the team keep up to date with all product, fabrics, design direction, latest trends to inspire and style outfits to suit the customers
  • Supports the team to achieve targets and deliver expected results
  • Understands store targets, budgets and KPI levers
  • Motivates and helps the team to deliver personal sales targets and KPI's
  • Supports the team to use all tools and services available to achieve personal targets
  • Meets deadlines by planning, prioritising and effectively delegating
  • Drive sales using all commercial reports to take necessary action
  • Helps the team to understand what is required of them in their role and the impact they have on the business
  • Supports the team maintain a safe and operationally efficient store environment
  • Supports the team in adhering to all company policies and procedures
  • Complies with all health and safety checks and procedures in store
  • Ensures the store is opened and closed safely and efficiently
  • Actions replenishment and deliveries within deadlines
  • Meets all online and stock-out deadlines
  • Investigates and resolve any operational issues i.e. till discrepancies, stock loss
  • Ensures BoH areas are maintained correctly in line with the company standards
  • Deploys the team effectively across the store to complete required tasks and meet deadlines
  • Supports the team to become a high-performing team
  • Adapts their communication style for individuals
  • Has a high level of emotional maturity to get the best from themselves and their team
  • Provides clarity when providing instructions or giving direction
  • Recognises achievements gives praise as well as constructive feedback to improve performance
  • Resolves any performance issues within the team and takes appropriate action i.e. using ROC's
  • Completes training and regular performance conversations, setting clear goals
  • Helps the team to think for themselves by asking questions
  • Encourages the team to share their point of view
  • Knows when to escape difficult situations to management
  • Contributes to a diverse and inclusive environment