Fintech Customer Support Lead Scale & Optimize

Story Terrace Inc. is seeking a Customer Support Manager to build and manage a high-performing support function in London. The role involves leading a team of 10, ensuring high-quality service, and improving operational processes. Ideal candidates will have experience in high-growth startups or fintech environments, be data-driven, and proficient in automation. Competitive benefits including health insurance and a wellness budget are offered, along with a commitment to diversity and inclusion in the workplace.