Financial Income Team Leader

Financial Income Team Leader page is loaded Financial Income Team Leader Apply locations Hybrid time type Full time posted on Posted 16 Days Ago time left to apply End Date: August 6, 2025 (12 days left to apply) job requisition id R

Location: Hybrid - Greater London House, London

Salary: London - £39,325 - £47,087 per annum

National - £36,953 - £43,048 per annum

Hours: 36 hours per week

Contract Type: 12 month Secondment/Fixed Term Contract

We have an exciting opportunity for a Financial Income Team Leader to join our Financial Services team in London.

In a nutshell, you'll lead a dedicated and motivated team ensuring there is a unified approach to delivering exceptional customer service as well as ensuring the team delivers all tasks on a timely and accurate basis and in line with the service level agreement.

You'll create, maintain and continuously review all processes and procedure to ensure they are fit for purpose to facilitate accurate and controlled processing of all rent payment activities. Effectively resource plan to ensure that all team responsibilities are covered and service level agreement timescales are maintained, where necessary implement contingency plans to maximise service delivery and maintain standards.

A few other key duties include:

• Ensure the team are appraised, motivated and in possession of the appropriate training and tools to perform their role

• Take a proactive approach to resolving queries quickly and to a satisfactory conclusion, representing the team in a positive manner

• Ensure that all processes and procedures are always followed correctly, ensuring any changes to processes are agreed, documented and communicated to all affected parties

We're looking for someone with experience of managing individuals in a customer-focused environment and experience of working in a high-volume transactional environment, working to tight timescales.

You'll have strong investigatory skills and a good level of fraud awareness as well as excellent IT skills, specifically Microsoft Word, Excel and Outlook.

If this sounds like an opportunity for you then please review the full role profile before applying - Financial Income Team Leader

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle -dive in and find out more here

To find out more about who we are and what we do, please click here

Closing Date: Monday 21st July 2025 at midnight.

This is a hybrid role with a base location at our offices in Camden, London. Candidates will be expected to work from the office at least one day per week.

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You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

This vacancy may close without notice.

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Employer of the Year at the Housing Heroes Awards 2025

Clarion Housing Group formed in 2016, following the merger between two of the country's largest housing associations, Affinity Sutton and Circle Housing Group. With over 125,000 homes we use our strength and scale to create opportunities that change peoples' lives.

We are also one of the biggest housebuilders in the country and are set to build 50,000 high quality homes of all tenures during the next ten years, as we remain committed to helping to tackle the housing shortage and to prioritising affordable homes.

In addition to new homes, we transform existing communities through sustained regeneration, helping people to access employment and training opportunities and giving young people a better start in life.

To find out more about working for Clarion, please click here .