Finance Systems, IT Manager

We are at the heart of Ireland's energy transition - connecting, operating and transforming the electricity grid to support a low carbon, renewable future.

We are building talented teams that tackle real world challenges every day and help us to achieve our goal to prepare the grid to carry up to 80% of Ireland's electricity from renewable sources.

We are proud to be a certified Great Place to Work, recognised for our culture built on trust, collaboration and inclusion. At EirGrid you will find supportive teams, opportunities to grow and meaningful work. We also offer secure employment with a range of flexible andfamily friendlyworking policies to support your life and wellbeing. If you want to know more about what EirGrid has to offer you, visit Life at EirGrid.

We are proud to be a certified Great Place to Work, recognised for our culture built on trust, collaboration and inclusion. At EirGrid you will find supportive teams, opportunities to grow and meaningful work. We also offer secure employment with a range of flexible andfamily friendlyworking policies to support your life and wellbeing. If you want to know more about what EirGrid has to offer you, visit Life at EirGrid .

If you are ready to make an impact and grow your career in a purpose-led organisation, your journey starts here.

The Opportunity

The Finance IT Systems Manager is a key role in ensuring that EirGrid's finance systems are robust, well-governed, and aligned with regulatory requirements as well as filling the business needs.

The role is responsible for both the ongoing management and continuous development of the IT finance systems. This includes management of both internal and external teams to ensure the agreed KPIs and SLAs are met as well as managing system upgrades, releases, and enhancements in a controlled and effective manner.

The Finance Systems IT Manager creates enduring relationships with the business stakeholders to ensure their needs and requirements are met as the business evolves. They will work with the stakeholders gathering backlog and agreeing a continuous improvement plan.

The role also takes ownership of identifying, troubleshooting, and resolving system defects, working closely with IT and vendors to maintain system stability and data integrity. Operating as the interface between IT and Finance, the Finance Systems IT Manager ensures that expectations are met, and the solutions agreed are industry standard, enabling best-in-class financial and regulatory reporting that meets the requirements of all stakeholders.

In addition, the role supports enhancement of system capability, driving automation, and efficiencies throughout the delivery life cycle

Key Responsibilities Dynamics 365 F&O Service Ownership and Operations

• Be the operational service owner and primary management contact for the D365 F&O service provided to the Finance business.
• Manage the process to triage, prioritise, assign and progress to closure of all D365 incidents and service requests, ensuring every item has an appropriate priority, owner, next action and audit trail.
• Coordinate the resolution of IT operational issues across IT Finance Support, Finance, third party support partners, Microsoft, and internal Technology teams.
• Lead or coordinate major and high priority incident calls, business communications, workarounds, recovery activity, post incident reviews, and preventive actions.
• Ensure workflow, batch, integration, access, and reporting issues are progressed in line with business impact and critical Finance timelines.
• Maintain operational runbooks, support procedures, known error information, and clear escalation routes.

Supplier and Service Performance Management

• Manage third party support partners and internal service providers, ensuring clear accountability, effective escalation, achievement of agreed service levels, and delivery of continuous service improvements.

Access, Risk, and Financial Control Governance

• Own the governance of D365 user access, Segregation of Duties, Joiner/Mover/Leaver activities, audit controls, and financial system risks, ensuring access and system activities remain secure, compliant, traceable, and audit ready.

Change, Release and One Version Management

• Govern D365 changes and releases, including Standard and Normal Changes, One Version upgrades, testing, deployment, rollback and hyper care, ensuring technical readiness, business acceptance, and minimal disruption to Finance operations.
• Plan and coordinate D365 One Version upgrades across Build, FAT, UAT, defect remediation, Production deployment, and Hypercare. This will include preparing and maintaining ADO test plans, coordinating testers and access, managing testing progress, driving defect resolution, and ensuring business sign off is obtained.

About You

• Bachelor's degree in Computer Science, Information Systems, Engineering, or Finance/Accounting (or equivalent experience).
• 8+ years in enterprise application management, including 5+ years with Microsoft Dynamics 365 F&O.
• Demonstrated ownership of a regulated financial/settlement/billing platform (energy, utilities, telco, or financial services).
• Solid experience with Azure services (AD/Entra ID, Azure DevOps, APIM/Logic Apps/Functions, Key Vault), integration patterns (ESB/iPaaS, REST, messaging), and data (SQL, data lake/warehouse, ETL).
• Proven track record of ITIL service management and SDLC/DevOps (CI/CD, automated testing, environment strategy).
• Experience in audit, SOX like controls, financial reconciliations, and regulatory interactions.
• Vendor and SI delivery management; budget ownership and commercial acumen.

Desirable

• Experience of working on financial systems within the Utilities or a Regulated Sector.

Closing date for applications

13/11/2026

Please note we receive a high volume of applications, and as every application is carefully reviewed our response time may vary. If you agree to be considered for other roles this may result in a delayed response as we establish the best fit for your experience. We appreciate your patience.

We value potential as much as experience.

We're dedicated to diversity and inclusion at EirGrid. We recognise the strength that comes from having a diverse workforce and the importance of a supportive culture for all our people to achieve their potential. Our diversity and inclusion networks have been designed to create an inclusive culture that enables our people to feel a sense of belonging at work.

As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.