Final Mile Distribution Centre Manager Ops & KPI Leader

Dreams is recruiting a Service Centre Manager for its Warrington distribution hub. You will lead final mile operations, drive service levels, performance, and customer satisfaction across the region.

You'll report to the Head of Distribution and be fully accountable for a smooth, efficient delivery service that meets KPIs and commercial guidelines. You will motivate a large, diverse team of warehouse and delivery staff, manage recruitment and onboarding, and foster development through coaching