Field Technician

Benefits

• Competitive salary depending on experience: £31,277 - £39,079.
• A company van.
• Annual incentive related bonus up to £1,000 for the performance year.
• Attractive pension scheme with up to 12% company contribution.
• Development opportunities in line with the Field Technician progression plan.
• 25 days annual leave plus bank holidays, plus an extra wellness day.
• Life assurance cover of 4 times pensionable salary.
• Health cash plan, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme.
• Online GP service, cycle to work scheme, gym membership discounts, and many more.

Location

Leeds and surrounding areas in West Yorkshire.

Work type

Permanent, 37 hours per week, Monday Friday. Expected to participate in a standby rota including evenings and weekends.

About the role

We have an opportunity for Clean Water Field Technicians to join the Clean Water Distribution Department at Yorkshire Water and help provide the best service to our customers. Could this be you?

What we do

Everyone has an idea of what a water company does. In Yorkshire, we ensure that over 5.4 million people living in the region and the millions of visitors each year can rely on clean and safe drinking water and that wastewater is taken away. We look after communities, protect the environment, and plan for Yorkshire's water 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented investment levels and changing customer expectations make this an exciting time to discover opportunities within the water industry. Water Distribution is a key part of meeting changing expectations of customers and regulators.

Where you fit in

As a Field Technician you will safely carry out day to day activities on a 24/7 rota, ensuring they are completed on time, to budget and to required quality, enabling effective operation of the Yorkshire Water distribution network. This includes proactive network operation and maintenance, completion of operational risk assessments, supervision of all network interventions, and responding quickly and effectively to network failures to minimise impact on key performance targets such as Water Supply Interruptions and Water Quality.

You will have customer facing responsibility for delivering front line customer service, resolving customer queries through attending appointments, and driving resolution through a combination of problem solving, network optimisation and promotion of R+M work where required.

What skills & qualifications you will need

• Full UK driving licence.
• Experience delivering against challenging upper quartile business targets and performance commitments.
• Builds and maintains effective internal and external relationships to a high standard - acts as a role model.
• Ability to influence and drive the right culture and behaviours.
• A positive approach to handling change, embracing all types of change including technology, process, behavioural and organisational change.
• Demonstrate excellent customer service both internally and externally.
• Excellent communication skills.
• Team player who can work in many different teams, showing respect, providing helpful feedback and supporting the development of others.

You will also benefit from having

• Previous experience in a commercially oriented and/or regulated environment.
• Previous experience within the water or wastewater sectors or within the broader utilities, process or manufacturing industry sectors.
• Technical understanding of water network and assets.

Do we sound like your cup of tea

If you have experience as a Field Technician and want to help us deliver great service for our customers whilst looking after the environment, please apply today to find out what a career with Yorkshire Water can offer you.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

If successful, you will be required to undergo pre employment checks that will include a Basic Disclosure Check carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.