Field Support Coordinator

Field Support Coordinator - Worcester

Part Time (20-25hr/week) Monday to Friday

£13.09 Per hour

With 34 distribution centres and more than 22,000 retailers relying on us, we're not just the UK's largest newspaper and magazine wholesaler - we're a promise kept every day. It's all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career.

We are looking for a Field Support Coordinator to join our Worcester team and help support our nation-wide field based operation.

About the role

This role involves working very closely and co-operatively across all Instore departments to contribute towards the business' operational objectives and targets.

You will be a positive and pro active first point of contact for field staff, booking cover for activity, providing a professional and effective service, the majority of which will be via the telephone and electronically.

What we can offer you

As well as full induction and training you'll also get access to:

• 25 Days Annual Leave, Contributory Pension Scheme, Health Shield Care Plan
• Access to our Colleague Assistance Programme and access to Mental Health Allies
• Share save scheme and more!

About you

This role is field based, and therefore the successful candidate will need to have a full clean driving licence and access to their own vehicle. The ideal candidate will also have experience in retail, or a field marketing environment and have a passion for ensuring that high standards are delivered and KPIs are met. You'll also be able to demonstrate:

• Strong interpersonal and communication skills
• Ability to work on your own initiative
• Ability to make the right decisions under pressure
• The flexibility to "go the extra mile"
• Full commitment to providing excellent customer service

Please note: you must have the right to work in the UK to be considered for this position.

About us

Part of Smiths News PLC the UK's largest news wholesaler Instore support clients every day with Field Marketing, Field Sales and Auditing to some of the UK's leading retailers. We're proud to deliver 98% customer satisfaction and through our Everyone In initiative, we're working together to build a more inclusive and diverse workplace and shape a culture that embraces people from all backgrounds, experiences and orientations.

Experience a career that's as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care.

If you want to find out more visit our website!