Field Service Technician Controls IRL

Field Service Technician Controls IRL

Location: Donegal, DL, IE

Job Description

We're looking for a Controls Embedded Resource to take ownership of controls related machine performance at a key customer manufacturing site in Donegal, Ireland.

This is a customer embedded role with direct accountability for equipment reliability, production recovery, system stability, and KPI performance. The successful candidate will act as the on site ATS technical owner, driving issue resolution, monitoring performance, and leading continuous improvement initiatives while serving as the primary interface between the customer and ATS.

This role is not a support function-it is an ownership role. The Embedded Resource is expected to deliver measurable improvements in uptime, fault recovery, and operational effectiveness through data driven decision making, structured reporting, and hands on technical leadership.

The Controls Embedded Resource will act as the on site ATS owner for controls related equipment performance, responsible for driving reliability, production recovery, and sustained system stability in a live manufacturing environment.

This role is accountable for achieving measurable improvements in key performance indicators including uptime, downtime reduction, fault recovery time, and OEE. The Embedded Resource will actively monitor system performance, analyze fault trends, and implement corrective actions to improve machine performance over time.

The position requires disciplined, structured reporting and will lead regular KPI reviews with ATS and customer stakeholders.

Responsibilities

• Own and drive controls related equipment performance, uptime, and recovery
• Act as primary on site ATS controls point of contact
• Monitor and report on KPIs (OEE, downtime, fault trends)
• Lead troubleshooting and root cause analysis
• Drive continuous improvement and reliability initiatives
• Coordinate with ATS Engineering, Service, and internal teams
• Support upgrades, retrofits, and post SAT stabilization
• Provide on site coaching and knowledge transfer
• Identify risks, issues, and future opportunities
• Maintain structured reporting and documentation
• Represent ATS professionally on site

Qualifications

Education

• Diploma/degree in Controls, Automation, Mechatronics, or related field (or equivalent experience)

Experience

• 5+ years in automation/controls environments
• Strong Rockwell PLC experience (required)
• Experience with additional PLC platforms is an asset
• Strong hands on troubleshooting capability at the machine level
• Comfortable working directly on automated systems to diagnose and recover issues
• Experience with motion control, HMI diagnostics, and industrial networks
• Experience in commissioning, SAT, or post SAT environments
• Ability to read and interpret controls documentation
• Strong independent problem solving in live production environments

Technical Capability Expectations

• PLC programming and diagnostics
• System level troubleshooting and recovery
• Motion and servo systems
• Multi disciplinary interaction for fault resolution
• 3-6 months training at ATS Cambridge, Ontario, Canada (with customer exposure)
• 1 year embedded assignment in Donegal (extendable)
• Fully on site role

Primary Focus

• Production recovery
• KPI tracking and reporting
• Customer capability development

Why this Role Matters

This role is critical to strengthening ATS's embedded support model by placing clear ownership of equipment performance on site. The Embedded Resource will reduce downtime, improve production stability, and drive measurable performance improvements while strengthening the relationship with a strategic customer and supporting long term account growth.

If you are excited about this role but do not meet all qualifications, you are still encouraged to apply.

Equal Opportunity & Accessibility

ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.

The ATS applicant tracking system may utilize AI software with pre defined, rule based filters to organize and manage application materials. Rule based filters operate solely on fixed criteria and do not perform autonomous evaluation or generate independent recommendations. All hiring decisions continue to involve human review and judgment.