Field Service Engineer- Baddi
Posted 10 days 16 hours ago by Domino Group
Domino India, a fully owned subsidiary of Domino Printing Sciences, Cambridge, UK, is the most preferred solution provider for industrial coding, marking and printing solutions in India for the past 25 years. Global manufacturers across the food and beverage, life sciences, personal care, agrochemical, and industrial sectors trust Domino to support them with innovative coding, marking, and digital printing solutions. Our products help ensure the success of manufacturers' products by allowing them to create differentiated packaging, protect against counterfeiting, and ensure governmental and regulatory compliance. From best before dates on eggs, to serialized identifying codes on medicines, to batch codes on electronic components, Domino helps to enable product safety, improved supply chain management and brand protection.
About the roleThe role involves daily and routine maintenance of Domino printers at customer sites to ensure maximum up-time and customer satisfaction. It is well suited for individuals looking to advance their career in industrial service and gain hands-on experience in a workplace that values hard work, integrity, customer centricity and performance. The key responsibilities include providing onsite service and customer support, studying different types of packaging machines and site readiness for printer installation, conducting onsite (online) printer trials, and delivering on-site installation & maintenance of Domino products to ensure maximum up-time and customer satisfaction. You will also meet service and spares budgets for the assigned geographical territory.
Responsibilities- Provide onsite service and customer support for Domino products.
- Study different types of packaging machines and assess site readiness for printer installation.
- Conduct onsite (online) printer trials.
- Perform on-site installation & maintenance of Domino products to ensure maximum up-time and customer satisfaction.
- Meet service & spares budget for the assigned geographical territory.
- Diploma in Electrical/Electronics/Mechatronics with at least 60% marks with 1-3 years of experience.
- Should have own vehicle that can be used for business travel purpose.
- Age at the time of application should not be more than 27 years.
- Sound mental and physical health with no history of serious medical illness.
- Strong desire for a career in field service.
- Willingness to travel and ability to write service reports in English.
- Fluency in the local language.
We are a highly successful company, large enough to offer career development opportunities yet small enough for your contribution to be readily recognized and rewarded. Our culture is built on our core values: Collaboration, Listening, Expertise, Ambition and Responsibility. We strive to create a workplace that cares about its people and offers challenging and rewarding careers. It's about working with great people to Do more. Team Spirit, Commitment and a Positive Attitude are central to our success. We aim to provide a supportive environment where you can develop your career.
Positions may be at an advanced stage of the recruitment process and can close at any time. Reference number: VN1553