Field Service Engineer

Field Service Engineer - Parking Technology

£33,000 + Company Van + Benefits UK-Wide Travel (Home Based - Dorset & Hampshire) Full-Time, Permanent

Are you a hands-on Field Service Engineer who enjoys autonomy, variety, and solving real-world technical problems on site?

We're recruiting a Field Service Engineer on behalf of a leading provider of innovative parking technology solutions. This is a field-based role supporting electronic and electro-mechanical systems across customer sites nationwide, ideal for a practical engineer who thrives in a mobile, customer-facing environment.

The Role

As a Field Service Engineer, you'll provide front-line engineering support across UK installations, ensuring customer equipment is installed, commissioned, maintained, and supported to the highest standards. Reporting into the Technical Support Manager, you'll play a key role in delivering a responsive, best-in-class service to public and private sector clients.

What's In It for You?

• Field-based engineering role with autonomy and variety
• Competitive salary package with company van
• Medical cash plan and pension scheme
• Exposure to innovative, technology-led products
• Hands-on engineering work across diverse customer sites
• Long-term, permanent opportunity within a growing technology business
• Supportive technical leadership and structured training at UK Head Office
• A role where quality, reliability, and customer experience genuinely matter

Key Responsibilities

• Provide mobile engineering support to customer installations nationwide
• Diagnose and rectify electrical and electro-mechanical faults in the field
• Carry out commissioning of equipment and deliver first-line customer training
• Respond to faults and incidents in line with agreed Service Level Agreements
• Complete all required documentation and system updates accurately
• Liaise directly with customers, offering clear technical advice and support
• Work closely with the Technical Support Manager to maintain service standards
• Contribute to continuous improvement of products and service delivery

Ideal Candidate

• Proven electrical and mechanical engineering experience in a field-based role
• Strong fault-finding capability with a methodical, detail-focused approach
• Confident communicator with good written and verbal skills
• Customer-focused, trustworthy, and professional at all times
• Self-motivated, organised, and comfortable working independently
• PC literate, including Microsoft Office
• Full UK driving licence (maximum 6 points)
• Willingness to travel UK-wide and attend Doncaster HQ for training as required