Field Service Engineer

Job Role and Location

Mobile Service Engineer (Horticultural/Agricultural) based in High Wycombe, Buckinghamshire. Remote applicants from surrounding counties are welcome.

Salary and Hours

£35,000-£40,000 per annum. Monday-Friday, 08:00-16:30 / 17:00. No weekends.

Job Type and Overtime

Full time, Permanent. Overtime available at 1.5x.

Client Overview

Interaction Technical partners with a well-established, market-leading firm. The client has been established for over 60 years, known for quality and innovation in agricultural and groundcare machinery. This role ensures machinery is well-maintained and continuously improved.

Package

• Up to 26 days of holiday + bank holidays + an extra well-being day
• Company van for work travel
• Bereavement leave
• Free parking
• On-site parking
• Sick pay
• Ongoing training and development opportunities
• Work with premium brands in a forward-thinking dealership
• Be part of a respected, family-run business that truly values its team

Key Responsibilities

• Diagnose, repair, and maintain machinery: Utilize your technical expertise to troubleshoot and fix issues with Agriculture and groundcare equipment, ensuring they operate efficiently.
• Equipment includes: Mowers, Tractors, Strimmers, Carts, Combines, Sprayers, Hand Tools (Chainsaws)
• Perform scheduled servicing and preventative maintenance: Conduct regular maintenance checks to prevent breakdowns and extend the lifespan of machinery.
• Engage directly with customers: Communicate effectively with customers to understand their needs, provide solutions, and deliver high-quality service.
• Maintain accurate records: Keep detailed logs of all repairs, services, and parts used to ensure transparency and accountability.
• Ensure adherence to industry standards and safety procedures: Follow all relevant guidelines and protocols to maintain a safe working environment.
• Assist the Branch Service Manager: Support the manager in achieving operational goals and maintaining service excellence.

Essential Qualifications and Skills

• Proven experience: Demonstrated experience working with garden, groundcare, agricultural, or related machinery, showcasing your ability to handle various technical challenges.
• Strong problem-solving abilities: Exceptional diagnostic skills to identify and resolve issues efficiently.
• Excellent communication skills: Ability to interact with customers and team members effectively, ensuring clear and concise information exchange.
• Customer service mindset: A commitment to providing outstanding service and building strong customer relationships.
• Self-motivated and team-oriented: Ability to work independently while also collaborating effectively within a team environment.
• Valid UK driving licence: Required for travel to customer sites and other work-related locations.

About Interaction Recruitment

Interaction Recruitment has specialist consultants across various industries in the UK, including Finance & IT, Technical & Engineering, Industrial, Commercial, and Hospitality. We offer both temporary and permanent support. For more information about this position or to discuss other opportunities, contact Michael ON or email .

Thank you

Thank you for taking the time, we hope to speak in the near future.

Similar roles: Grounds Maintenance Technician, Agricultural Engineer, Horticultural Technician, Farm Machinery Mechanic, Turf Equipment Technician.