Field Service Engineer
Posted 2 days 3 hours ago by OA
Service Engineer - Food Industry Machinery
Salary: £60,000 OTE
Permanent, Full Time Regionally based role: North England
A leading global FMCG business is seeking a hands-on Field Service Engineer to join its growing technical team. In this role, you will be responsible for the installation, commissioning, repair, and maintenance of high-performance food processing and packaging machinery across a regional customer base. You'll play a key role in delivering technical excellence and ensuring that equipment performance, reliability, and customer satisfaction are consistently upheld.
Enjoy a Monday-Friday working pattern with regionally focused assignments, meaning minimal nights away from home.
Why Join?As part of a leading global FMCG business, you'll be joining a company that genuinely invests in its people. You'll enjoy a comprehensive benefits package that includes:
- Monday-Friday schedule
No obligation to work weekends, no call-outs, and no night shifts - Optional overtime available
£50 per hour on weekends, and 1.5x standard rate before 8:30am and after 5:30pm Monday-Friday - 25 days annual leave
Plus statutory bank holidays - Discretionary annual bonus
- Quality company vehicle
Fully equipped and available for personal use - Company-paid private medical insurance
Coverage for you and your family - Private dental plan
For you and your partner - Training and development opportunities
Including international, manufacturer-led training overseas - Life assurance cover (4x salary)
- Access to a comprehensive company benefits portal
Includes retail discounts, wellbeing hub, and lifestyle support - Personalised financial coaching
Through Octopus Finance - Supportive team culture
Work with a collaborative and skilled group of professionals
- Install, commission, repair and maintain a wide range of market-leading food industry equipment
- Deliver high-quality technical support to customers, both on-site and remotely
- Troubleshoot complex mechanical, electrical, pneumatic and hydraulic systems
- Read and interpret detailed electrical, pneumatic and hydraulic schematics
- Document service visits accurately and communicate effectively with internal teams and clients
- Provide training and support to customer operators and maintenance teams
- Ensure all work meets health, safety, and compliance standards
- Actively contribute to continuous improvement and customer satisfaction initiatives
- Qualified multi-skilled engineer with 5 years of post-apprenticeship experience
- 2-4 years of field service experience, ideally within the FMCG or food production sectors
- Electro-mechanical background (apprenticeship or equivalent) preferred
- Strong knowledge of pneumatics, hydraulics, and motor control systems
- Experience with PLCs and Ladder Logic is advantageous
- Excellent problem-solving and fault-finding skills
- Ability to interpret technical drawings and documentation
- Full, valid UK driving licence required
- Strong communication skills and a customer-focused, 'can-do' attitude