Field Service Engineer

Posted 8 days 13 hours ago by 231 TUS - TRUMPF, Inc.

Permanent
Not Specified
Other
Bedfordshire, Luton, United Kingdom, LU1 1
Job Description

How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force - across the globe at over 80 TRUMPF locations.

Responsibilities:
  1. Perform field missions at customers (repair, installation, maintenance) using the required tools, technologies, and documentation.
  2. Inform dispatcher/planner in case of deviation from target time and when the mission is finished.
  3. Identify spare parts during missions.
  4. Provide information for mission classification changes: billable, warranty, goodwill. Inform supervisors of machine damages based on customer faults.
  5. Conduct in-house service tasks.
  6. Perform briefing after installations and complex repairs.
  7. Send back spare parts and tools after missions.
  8. Lead engineer for complex installations.
  9. Report tasks to the project manager during complex installations.