Field Service Delivery Lead

Field Service Delivery Lead

Rate: £490 Per Day Inside IR35 | 26 weeks+ (likely extension)
Location: Reading (Hybrid - 2 days/week in office, travel as needed)
Start: ASAP | Driver's check required

Key Responsibilities:

• Lead technical delivery for a new Field Management System (engineer scheduling, installs, home checks)
• Ensure solution designs and third-party low-level designs meet requirements
• Review and support test cases, Functional, SIT, and Operational Readiness Testing (ORT)
• Act as first point of contact for technical issues, escalating only when necessary
• Challenge third-party approaches, drive best practice, and push back when needed

Essential Skills & Experience:

• Hands-on technical delivery in enterprise IT environments (ideally telecoms or field services)
• Strong background in system testing, IT support, and troubleshooting
• Experience with enterprise architecture and solution design best practices
• Able to review, define, and run test cases and ORT
• Confident communicator, able to influence and challenge third parties

Not a project manager role, looking for a senior technical specialist or technical lead who enjoys hands-on delivery and technical problem-solving.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.