Field Engineer - South East

Posted Friday 20 March 2026 at 01:00 Expires Friday 10 April 2026 at 23:59

Location: Field Based - South East
Department: Technology and Services
Hours: Full Time
Reports to: Head of Engineering

Join a Purpose-Led Tech Company Driving Sustainability

Converge UK is on a mission to deliver sustainable, innovative IT solutions-and we're growing. We're looking for a hands on, motivated Field Engineer to join our Technical Services team. If you care about doing meaningful work, enjoy being active, and want to develop your skills in a fast paced environment, this could be the perfect role for you.

What You'll Do

As a key member of our team, you will contribute to our end to end operations and support the delivery of high quality, sustainable IT services. Your responsibilities may include:

Core Responsibilities

• Carry out daily operational tasks to support the team and wider business.
  Deliver excellent customer service internally and externally.
• Support the movement, processing, or administration of IT equipment and materials.
• Maintain accurate records and use company systems to update information.
• Follow internal procedures, health and safety guidelines, and compliance standards.
• Contribute to continuous improvement and lean working practices.

Role-Specific Tasks

• Install, configure, and maintain IT hardware including desktops, laptops, printers, and network devices at customer sites.
• Diagnose and resolve technical faults, ensuring minimal disruption to client operations.
• Carry out hardware upgrades, repairs, and replacements in line with service agreements.
• Perform on site audits, decommissioning, and asset tagging of IT equipment.
• Support IT refresh, rollout, and deployment projects across multiple client locations.
• Ensure all work is completed in line with company standards, SLAs, and sustainability practices (including reuse and recycling initiatives).
• Provide clear communication and technical support to customers, explaining issues and solutions in a professional manner.

Why Join Us?

At Converge UK, you're not just doing a job-you're contributing to a company with purpose:

Our Values

• Empowering Our People - We invest in your growth.
• Sustainability & Community at Heart - Your work directly supports our environmental impact goals.
• Customer-Centric Excellence - You'll help deliver solutions that make our clients better and faster.
• Partnerships Built on Trust - Work in a supportive, collaborative team environment.

What We Offer

• A varied role with opportunities to learn across multiple areas.
• Training to develop multi-skilled capability within your department.
• A supportive team culture that values safety, efficiency, and personal growth.
• Opportunities to expand your skills in IT hardware, logistics, refurbishment, systems, or customer service.
• Wellbeing support with our Help at Hand employee app and an optional health cash plan.
• Holiday buy scheme-purchase up to 5 days of annual leave (T&Cs apply).

Ready to Apply?

If you're enthusiastic, hands on, and eager to be part of a company making a real impact in sustainable technology, we'd love to hear from you.

Apply today and grow your career with Converge UK.