Field Care Supervisor

We are looking for a dedicated and proactive Field Supervisor to join our growing team. This is a varied and rewarding role that combines both office-based responsibilities and hands on fieldwork, giving you the opportunity to make a real impact on the quality of care delivered to service users.

Working 5 days per week (including 1 weekend in 2), you will play a key role in supporting care delivery, maintaining high standards, and building strong relationships with staff, service users, and external healthcare professionals.

Your responsibilities will include:

• Building positive and supportive relationships with staff, service users, and their families
• Working in partnership with District Nurses, GPs, and other healthcare professionals
• Attending new service user assessments and setting up care packages
• Creating and updating care plans and risk assessments
• Ensuring accurate record keeping and system updates (Empower/Care Planner)
• Managing and responding to calls, queries, and service enquiries
• Supporting rota management and ensuring all care visits are covered
• Completing quality assurance checks (home and phone based)
• Conducting audits, medication checks, and ensuring compliance standards are met
• Carrying out staff supervisions, appraisals, and competency assessments
• Supporting and mentoring care staff in the field
• Participating in on call duties (1 week in 2, including weekends)
• Attending weekly KPI meetings and contributing to continuous improvement

This is a dynamic role where no two days are the same, offering the opportunity to take ownership, work independently, and contribute to high quality care delivery.

• Previous experience in a care or supervisory role
• Strong ability to work on your own initiative
• Excellent communication and relationship building skills
• Good reporting and organisational skills
• Ability to manage multiple tasks and respond to changing priorities
• Confident using care systems and maintaining accurate records
• Understanding of care planning, risk assessments, and medication processes
• Willingness to participate in on call duties and flexible working when required
• Must be able to drive
• Unfortunately we are not able to offer any sponsorship.

If you're a motivated individual who thrives in a fast paced environment and is passionate about delivering high standards of care, we would love to hear from you.

• Opportunity to work in a varied and rewarding role
• Combination of office and field based work
• Supportive team environment
• Ongoing development and involvement in training and staff support
• Chance to make a real difference in service quality and care delivery