Field Application Engineering Manager

Posted 13 hours 12 minutes ago by Tiger Resourcing Group

Permanent
Full Time
Engineering Jobs
Sussex, Crawley, United Kingdom, RH100
Job Description

Crawley, United Kingdom Posted on 26/10/2026

A global leader in display and embedded technology solutions is seekinga Field Application Engineering Manager to support its expanding EMEAoperations. This role will be instrumental in ensuring customer retention,pre-sales engineering support, and new business development across multipleindustries, with a current focus on Broadcast and Medical sectors.

You will work closely with global teams and stakeholders, supportingboth standard and custom projects while driving technical innovation andcustomer satisfaction. This position involves extensive travel across Europe,engaging with internal teams, customers, and sales representatives to enhanceengineering support and product adoption.

KeyResponsibilities
  • CustomerRetention: Deliver exceptional support andtechnical solutions to ensure customers remain engaged with the company'sproduct offerings.
  • RFQSuccess: Support the sales team by providingcompetitive, engineering-led proposals for customer requirements.
  • Pre-SalesSupport: Assist customers and sales teams with productdemonstrations, technical insights, and problem-solving for diverseapplications.
  • FAETeam Development: Lead and expand the Field ApplicationEngineering (FAE) team, ensuring they are motivated, trained, and alignedwith business goals.
  • ProjectManagement & Engineering Administration: Serveas the primary engineering contact for EMEA, managing resources,engineering documentation, and technical processes.
  • Training& Stakeholder Engagement: Participate in technical meetings,customer briefings, and internal training programs for sales teams.
RequiredSkills & Experience
  • Strong background in LCD displays,Human-Machine Interface (HMI), and embedded hardware.
  • Experiencewith BIOS/firmware development, system integration, and embedded systems using x86and ARM architectures.
  • Familiarity with Linux, Windows 10, Android, and related embedded operatingsystems.
  • Provenability to troubleshoot design challenges, resolve engineering issues, andsupport product innovation.
  • Excellent communication,presentation, and stakeholder management skills.
  • Proficiency in Microsoft Project, Excel, Word, PowerPoint, and projectmanagement tools.
  • Degree inElectrical Engineering or a related technical discipline.