Fiduciary Ledger Manager

Fiduciary Ledger Manager
Location: Chelmsford - Hybrid working
Rate: £230 per day
Length: 12 months

Could you be our next Fiduciary Ledger Manager?

Joining our team based primarily based out of our Chelmsford (with flexibility) to work from home, you'll be responsible for the delivery and development of fiduciary services to a portfolio of business within our Global Broking Centre (GBC). If you can do the following, we'd love to hear from you:

• Deliver fiduciary KPI, SLA and working capital targets for your area of responsibility
• Work effectively with colleagues across the business in order to deliver required outcomes
• Support development of the strategy for fiduciary accounts and propose plans for improvement
• Oversee delivery in relation to specific projects and improvements
• Support the business in achieving fiduciary targets

This role will also have responsibility for overseeing activities of the India Team and input into performance management but no direct line management.

About the Role

Your impact as Fiduciary Ledger Manager:

• Managing the interface between fiduciary accounts and the business units you work with
• Providing leadership to the offshore team and ensure meaningful targets are set and achieved through agreement and collaboration with Genpact and the business
• Utilising fiduciary knowledge to deliver operational and financial benefit
• Proposing activities or workstreams aimed at improving the end to end service
• Supporting the design and implementation of processes aimed at improving efficiency and enhancing the control environment
• Working collaboratively with our outsource partner
• Supporting Senior Management in the achievement of Strategic business objectives
• Supporting the development of a robust, efficient and cost sensitive strategy which for Fiduciary Accounts
• Understanding complex internal and external accounting problems and propose solutions
• Producing regular reports to management on key targets, projects and issues
• Producing project summaries or presentations as required
• Proposing changes which will reduce risk or improve service
• Ensuring all policies, procedures, processes and controls which underpin fiduciary or operational processes for your business area are appropriately maintained and all proposed changes approved by owners
• Supporting a risk proportionate control and oversight function for Fiduciary Accounts within Risk Solutions
• Leading or manage current or Legacy based initiatives as requested by management
• Developing and maintaining key internal or external relationships (eg underwriters, auditors)

About you

Your knowledge and expertise:

• Enthusiastic team player with strong relationship building skills
• Strong understanding of and experience of insurance broking accounts
• Excellent analytical, numerical and information gathering skills. Able to use analytical skills and knowledge to identify key risk areas
• Strong interpersonal skills - able to communicate well across all organisational levels.
• Upholds and demonstrates leadership values.
• Well-developed influencing skills.
• Experience of working with an offshore service provider
• Strong understanding of the UK Regulatory environment